Frequently Asked Questions

Some of the most commonly asked questions from our clients and members

Obsidian K9 Academy is an online Dog Training platform which contains hundreds of videos covering all aspects of training from beginner to advanced. The Academy also has 24 hour support from our professional trainers to help you along the way as and when you need it.

Head over to the Join The Academy Page and click the ‘START FREE TRIAL’ button and you’re good to go. It’s as easy as that.

Absolutely – There’s no contracts and no hidden agenda. The first month is free and you can cancel before your first month is up if you so wish… Although most want to stay.

If you’re not an existing member then the fastest way to contact me is via my Facebook page at Obsidian K9 Academy – Jay Gray. If you’d prefer to email, you can grab me at [email protected] and if you are a Member then use the groups.

Make sure you’re logged into your account first, then hover over ‘ENTER ACADEMY’, then click ‘MY ACCOUNT’ from the dropdown. You will find ‘Cancel’ within the ‘My Memberships’ section.

Make sure you’re logged into your account first, then hover over ‘ENTER ACADEMY’, then click ‘MY ACCOUNT’ from the dropdown. You will find ‘Change’ within the ‘My Memberships’ section.

In order to train with me in person you need to be a Member of the Academy first so if you haven’t done that then start there. If you have done that, then head over to 1-1 Training on the website and you can get booked in.

They’re all located on the Videos page here on the website.

Head over to Enter Academy and the groups are linked at the top of that page just under the welcome video.

The next dates for the open days are also on the Enter Academy page just below the links to the groups.

To favourite the videos you like the most, use the favourite button underneath the videos title. You can then refine the videos to show just your favourited videos by selecting the ‘FAVOURITES’ filter underneath the search bar.

Would You Like To Know The 8 Biggest Myths In Dog Training?

Join our famous mailing list for free daily dog training advice.